What is on the screen
A list of bookings with a search and a filter bar. You can narrow by status — Active, Held, No-show, Cancelled — by date (booking date, Today, Tomorrow, or a range you pick), by payment (including Prepaid and Refunded), and by the source the booking came from. Each booking carries the state it is in. Held is a booking waiting on something rather than settled; Confirmed, Pending payment and Paid describe where the money stands; No-show and Cancelled are the ends. A cancellation records who did it. Opening a booking gives you the whole record in sections:
A booking whose guest has arrived is marked as checked in.
What you do here
1
Find the booking
Search by guest, or filter by date when a guest says “I booked on Tuesday”.
2
Read Strategies alongside Pricing when the price is questioned
Strategies names which of your rules affected this booking; Pricing shows what the total is made of. Read together they are where the answer is — neither is the whole story on its own.
3
Correct a booking
Edit changes the booking itself. Use it for a genuine correction — the guest’s dates, their party — not to record something that happened.
4
Chase or check a payment
Payment link sends the guest a way to pay. Open in LinkagePay takes you to the payment itself where one exists.
5
Cancel when you have to
Cancel reservation shows the terms before it asks you to confirm, and Keep reservation backs out.
6
Mark a no-show, or put one back
Mark no-show records that the guest never arrived. Reinstate exists for the booking that was ended and should not have been.
Not every action is on every booking. Which of them the drawer offers depends on the state the booking is in — a cancelled booking is not edited, and a confirmed one is not reinstated.