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Room numbers is the list of your hotel’s room numbers — the rooms guests stay in. It is small and it is load-bearing: the room picker on Active Guests, the room on a request, and the check for whether a guest gave a real room all read from here. It is not the room guests book online. That one is set up on Rooms, under Guerrilla Reservation.

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What is on the screen

Automatic check-out — whether rooms whose check-out date has passed close on their own:
  • Close rooms automatically — on or off. On, your team only checks out rooms leaving early; off, your team checks every room out by hand from Active Guests.
  • Every day at — the hour it runs, in your hotel’s own time.
  • Tell these team members — who hears about the rooms it leaves open.
Add Rooms — three ways to add numbers:
  • Single — one number at a time
  • Range — a run of consecutive numbers in one go, up to 200 at a time
  • Bulk Import — paste a list separated by commas or new lines, and the screen reads the numbers out of it
Your Rooms — the list itself. Select the × on a room to remove it, or Clear All to empty the list. A hotel can hold up to 1,000 room numbers; a number already on the list is skipped.

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What you do here

1

Add your rooms as your team says them

Whatever you type here is what a guest is matched against and what your staff pick from.
2

Use Range or Bulk Import for the first setup

Range covers a floor of consecutive numbers. Bulk Import takes the list you already have and reads the numbers out of the text rather than asking you to retype them.
3

Save the list

Added and removed rooms wait behind Unsaved changes until you select Save. Discard puts the list back as it was.
4

Decide about Automatic check-out

Switch Close rooms automatically on or off and choose the hour. This card saves as soon as you change it.
5

Name who is told

Choose team members under Tell these team members. Nobody is being told yet. Until someone is, these rooms stay open with no one aware of it.
Automatic check-out does not close every open room, and the ones it leaves need a person. A room more than 7 days past its check-out date is never closed automatically — that far out the date is more likely wrong than the guest is late. Neither is a room whose guest list cannot be confirmed. Those are reported instead, so somebody can look. That report reaches whoever you name; with nobody named, those rooms simply stay open and unremarked.
Clear All empties the list everything else depends on — but only on this screen until you Save. Nothing is applied to your hotel while the change is unsaved, so leaving without saving leaves your rooms as they were. Saving it is what makes it real.

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What happens next

Once rooms exist, they appear wherever a room is chosen, and a room number a guest gives can be checked against a real list rather than accepted as typed. With automatic check-out on, rooms past their check-out date close at the hour you set, and the ones it leaves open are reported to the team members you named.