Archived Inquiries is where an enquiry goes once you archive it from the active list — whether it turned into business or not.
What is on the screen
The same table as the active list, showing archived enquiries: what was asked, who asked, when it was wanted, the party size, the status it ended on, and where it came from. The same filters apply.
What you do here
Look up an enquiry from a past event
Useful when the same company or family comes back — what they asked for last time, and what was agreed.
Check what you closed and why
The status it ended on, with your team’s internal notes, is the record of the decision.
Bring one back if it is alive again
An archived enquiry can be restored. It returns to the active list as New, with its history intact. Read the closed ones occasionally. A run of enquiries closed for the same reason — a date you could not do, a party size you cannot seat — is telling you something an individual enquiry cannot.
What happens next
Restoring puts an enquiry back on the active list as New, carrying everything already on it.
That is why archiving is not a decision you have to be sure about — and why the same company coming back should be restored rather than added again. Adding a second enquiry for a conversation you already have leaves you with two records of one customer. 