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Product changes appear here when they need a customer-facing explanation. Entries from an earlier product version stay available for their existing links, but are marked and point to the current guide.
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Earlier Release

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One Quick Question — Meet Kiera

This campaign introduced an earlier version of RecepAI. Kiera is not a role in the current six-specialist team.See Introduction for the current specialists, their roles and the two workspaces where the hotel manages their work.
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Earlier Release

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Meet Your New Receptionist

This announcement launched the earlier single-receptionist presentation of RecepAI. The current product organizes hotel work across Recep, Key, Hunter, Star, Boost and Journey.See Introduction for the current team and Quick Start for the current setup journey.
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Earlier ReleaseFront Desk

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Bulk Check-Out for Departures

This workflow belonged to an earlier guest screen and is not part of the current Front Desk navigation.Use Active Guests for guests your AI staff are currently serving and Past Guests for the departed guests available in RecepAI.
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New Feature

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Product Announcement System

Product notices appear under the notification bell in the AI Manager header. The notice may also include a link to the relevant guide and may use email or SMS when those channels and recipients were selected for that announcement.