What is on the screen
A tab per system, each one individually linkable so you can send a colleague straight to it:
Each tab shows its own state and what is needed next.
You may not see every tab. They are granted separately — somebody who handles payments and nothing else opens on the payments tab and sees only that. If a tab this page describes is missing from your screen, it is your access rather than a fault.
On the Channel Manager tab
- Room links list each rate plan on each of your rooms. A child rate — a plan built from another on Rate plans — reads Follows and the plan it follows, for example Follows Room Only. It needs no link for its prices.
- Connection health lists what to look at, including any prices Linkage CRS sent that were not used, for a week — for example Prices sent for Non-refundable were not used: it follows Room Only.
What you do here
1
Open the tab for the system you are connecting
Each has its own steps, and the tab states them.
2
Read the state before acting
Connected, needs attention, and not set up are three different situations. The screen distinguishes them rather than showing one badge.
3
Ask us for the parts we do
Several of these connections are completed by Hotel Linkage with your credentials rather than by you alone. Where that is the case, the tab says so.