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Room & Rates is the foundation. Nothing else in this group works until it is filled in: the calendar has nothing to price, and strategies have nothing to adjust. A switch at the top turns Guerrilla Reservation on for your hotel.

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What is on the screen

Three tabs.

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Room Setup

What you are offering and who fits in it:
  • Guest-Facing Name — what the guest sees. It is the name of the offer, not a room type from your PMS.
  • Description
  • Max Adults, Max Children, Max Total Guests
  • Charge teens as adults, and how you name a younger age group
  • Minimum price — the floor below which the offer is not sold

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Pricing

Where you set what it costs by how many people are staying. The screen states the pricing arrangement your hotel is set up on, and the number of guests that arrangement treats as the base. Two kinds of entry live here: price rules that apply to all dates, and seasonal overrides for the stretches that are different.

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Rate Plans

Up to a handful of plans, each one a different deal on the same room: Each plan also carries Child Pricing, set per age group you defined in Room Setup. Each group is Free, a Fixed amount / night, or a % of nightly base price — and choosing the fixed amount is what reveals the Lodging / night and Meal / night boxes, so board costs for a child can be priced separately from the bed. First child free sits alongside.

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What you do here

1

Set the room up before anything else

Occupancy limits decide which quotes are even possible. A party that does not fit is never offered a price.
2

Name it as a guest would read it

This name appears in the conversation. “Surprise Room” is an offer; “DBL-STD-2” is an internal code.
3

Set the minimum price deliberately

It is the floor. A quote that would fall below it is not sold at all rather than sold cheaply — so set it to a number you would genuinely accept.
4

Build your rate plans last

Each plan is a different promise to the guest — what is included, how long they must stay, how late they can cancel. Write the promise you will keep.
Every field here is a promise made in a conversation. Free cancellation hours and meal inclusion are quoted to guests and honoured against what is set here. Change them knowing that bookings already taken carry the terms they were sold under.

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What happens next

Setting this screen up is the first step, not the last. Before your AI staff can quote a date, four things have to be true together:
  1. Guerrilla Reservation is switched on,
  2. the room is set up,
  3. at least one rate plan is active,
  4. and that date has both a price and inventory you can still sell on Calendar.
A date missing any of them is not quoted. Strategies then adjust from the calendar price.