What is on the screen
Invoices grouped by year, newest first. Each row carries its date, its amount, its state, and a PDF. Anything still awaiting payment is drawn to your attention in a strip above the list, so you do not have to scan for it: it says how many invoices are waiting and names the one when there is one — 1 invoice is awaiting payment. Use Pay now to open an invoice’s payment page, or See invoices to open the list. A waiting row carries Pay now when it has a payment page. A row also says when we reminded you about it — Reminders sent 9 Oct 2026 · 16 Oct 2026 — so you can see at a glance what has already been chased.Who your invoices go to
Under the list, one line says who your invoices are made out to, which e-mail addresses they are sent to — each address shown as its own label — and, when your hotel has given us a billing mobile, the number that text-message reminders about an unpaid invoice go to. To change any of it, ask us; the change applies to every invoice from then on.Reminders about an unpaid invoice
If an invoice stays unpaid, we remind you: by e-mail to the billing addresses, and by text message to the billing mobile when one is on record. A reminder goes out shortly before the due date, again while the invoice stays open past it, and when a card payment did not go through. Each one names the amount still owed and carries the same Pay now link as the row. Once the invoice is paid, the reminders stop. A settled invoice sits quietly. That is deliberate — on a healthy screen, the only thing standing out should be the thing that needs you.Manage payment method
Where you add or change the card your hotel pays with. It is there from the day your hotel is set up for invoicing — you do not have to wait for the first invoice to add a card. How an invoice is actually collected depends on the arrangement agreed with your hotel — some are charged to the card, others are issued for you to pay. A card on file does not by itself mean everything settles automatically, so keep reading the list rather than assuming.What you do here
1
Pay what is awaiting
The strip above the list tells you if anything is. Use Pay now to open an invoice’s payment page, or See invoices to open the list and pay from the row.
2
Download what your accountant needs
Every row has its PDF.
3
Keep the card current
A card that has expired turns a routine month into a chase.
If a row says something needs looking at, it means the invoice is in a state we cannot settle automatically. Tell us and we will sort it out — it is a conversation, not a button.